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One wit I know maintained that “having songs written and sung in my name” was a perfect introduction. Another suggested “a fruit basket”.  

Lovely, apt even, if one is beginning work with a fruiterer, but perhaps not #1 on most people’s list of first-day expectations. 

So, what was #1 in our online poll last week? 

#1 = In-person introductions to your key colleagues, junior and senior – 32.7%

#2 = Being assigned to a “buddy” for your first week while you learn the ropes – 24.5% 

#3 = Feeling expected by your new workplace and colleagues when you arrive – 13.1% 

=#4 = Having a desk, equipment and a computer ready for you – 9.8% / Immediate involvement in “real” work or a team project – 9.8%

Nothing makes a new person feel more like part of a company than warm, personal welcomes from the people they’ll be working with and, perhaps more importantly, for. 

“Make sure that the first day’s schedule is full of meeting people and onboarding activities. Schedule a good portion of the morning with the new employee’s boss and mentor. Don’t let the day go to waste and contain nothing but paperwork and HR meetings. The day is for bonding with the boss, the mentor, and coworkers.”* 

After one week on the job, the employee should begin to feel comfortable with her responsibilities, have met at least one new business contact each day, be familiar with team members (inside her department and outside) and be able to walk into your office with any questions. Arrange an informal session of drinks, cake, or something similar with the other team members at the end of the week so the new hire can assess what she has learned, ask the group questions and hang out in a less formal setting. 

And what of the notion of being assigned to a “buddy”, which came in at #2 in our online poll? What is a buddy? What do they do? And why can they make such a difference? 

A buddy is an experienced employee who partners with a new employee to provide guidance and encouragement during a defined period, typically the first two to three months of employment.  A buddy helps reduce new employee uncertainty by being available to answer immediate or routine questions. They relate new employee information to actual situations, and can suggest experiences and provide information to help the new employee become an “insider.” 

To be a buddy, an employee should know and be committed to their department or work area, understand the company’s culture, have good interpersonal skills, be a respected performer and role model, be a peer of the new employee, and want to help.  A buddy must also be given time to support the new employee. 

Of course, the flip side of this equation is that it’s not just up to your new company and colleagues to ease you into your new role. You are a professional. You are there to do a job and you are getting paid money for it. So, it’s also up to you to make the best impression you can during your first days in a new job.

Here are some top tips for all newbies (and, quite frankly, some of them can be applied even if you’ve been in your job for a while!): 

Your First Days Working at a New Job: 20 Tips to Help You Make a Great Impression**

1. Have a Positive Attitude: Nothing works better – in all situations – than having and expressing a positive attitude. Let your enthusiasm for being part of the team and the organisation show to everyone you interact with. And always leave non-work problems at home.

2. Dress Professionally / Blend in With Co-Workers: You should never underestimate the importance of dressing professionally in your new job. And in the beginning, even if your department has casual days, you should dress professionally because you never know when you’ll be called out to meet a top manager or key client. “Dress how you want people to perceive you because it plays a huge role in how you are initially treated,” advises Desiree Devaney, a financial analyst with GE Capital Credit.

3. Show Your Team Spirit: You are now part of a work team, and teams work together to solve problems and get the job done. Show loyalty to your co-workers and focus more – initially at least – on sharing any recognition you get with the team. Always give credit to the team.

4. Learn Co-Workers’ Names Quickly: No one expects you to have everyone’s name down pat by the end of the first day or week, but if you are bad with names, now is the time to research some of the neat memory-aid tricks you can try to use. 

5. Ask Questions/Ask for Help: No one expects you to solve all the organisation’s problems on your first days on the job – nor that you know everything – so, relax a bit, and always ask questions or ask for help when you need it. Remember that it’s better to ask before you’ve completed the task the wrong way and wasted all that time. 

6. Take Notes / Go to Orientation: Unless you have a photographic memory – and few of us do – consider taking notes on all the various systems and rules of the organisation. And no matter how boring they may sound, attend all orientation sessions. Nothing gets old faster than someone repeatedly asking how something works; such behaviour shows a lack of attention to detail. 

7. Be a Self-Starter; Take Initiative: In most situations, in your first days on the job, you will be given small doses of work – to let you get your feet wet. As you finish assignments and are ready to handle a bigger workload, take the initiative and ask for more assignments. Whatever you do, don’t just sit there waiting for your next project. 

8. Discover Everything About Your New Employer: In theory, you should have already done your homework during the interviewing process, but there is always more to learn now that you are on the inside. “Get an employee handbook” exhorts a MBA grad with an information-technology concentration. “Don’t act or think you know more about everything than your peers.” In addition, gather all those reports and company literature and read up and become an expert on your organisation. 

9. Work Full Days: There’s nothing that can affect your reputation faster than routinely coming into work late or leaving work early. Especially in these first days/weeks on the job, be sure you get to work early and leave no earlier than when the majority of your co-workers leave. 

10. Establish a Good Attendance Record: Just as with working full days, it’s important to show up to work every day and establish a good attendance record. Yes, there will be emergencies, and yes, you may get sick, but as best you can, try to make it to work every day during those first weeks/months on the job.

11. Avoid Office Politics and Gossip: As with any social organisation, the workplace is full of rumours and gossip. Your mission is to keep your nose clean of all of it – and be sure not to associate too often with the office gossips or risk having your image associated with them.

12. Keep Personal Business on Company Time to a Minimum: Studies show that just about everyone conducts some amount of personal business on company time – checking email, making dinner reservations, buying stuff online. Your goal is to keep your personal business to a minimum and stay focused on work. 

13. Take Advantage of After-Hours Activities: Many organisations have formal or informal after-hour activities, such as sports leagues. Get involved – even if only as a cheerleader – because these types of activities are great ways to bond with your co-workers. Do be on your best behaviour during these outside-work activities, though.

14. Show Appreciation: Nothing works like kindness and genuine appreciation. So, show your appreciation to everyone who helps you learn the ropes during your first days on the job – from your co-workers to receptionists to the human resources folks. 

15. Find a Mentor: You don’t need to jump on this task your first day, but as you get introduced to senior staff, begin thinking about developing a mentoring relationship with a member of management above you – and outside your department – in the organisation. Mentoring has numerous benefits, from a simple sounding board to someone who helps direct and advance your career within the organisation. 

16. Get and Stay Organised / Set Goals: If you’re one of those super-organised people, this tip will be easy for you. The rest of us, however, need to develop a system for keeping track of meetings, appointments, assignments, and projects. Get an organiser or planner and keep on top of all your work. You certainly don’t want to miss an early key deadline or meeting. And as you look ahead, set goals for yourself s- and then strive to achieve them.

17. Keep Your Boss Informed – of Everything: Your boss is not a mind-reader, so keep him/her informed of how you are doing. Especially in those early days, meet with your boss to further establish a rapport and relationship. 

18. Meet and Network with Key People in Organisation & Profession: Join an organisation outside of work. Take additional classes to stay ahead in your field. Take advantage of every opportunity to network with key people in your organization and profession – attend staff meetings, professional organisation conferences, trade shows – every opportunity to meet colleagues in your field. Just because you have a new job does not mean you suspend your network; constantly manage and grow your network of contacts because you never know when a problem or opportunity will arise. And networking with key people can also help you in finding one or more mentors. 

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* How to Welcome a New Employee 

** Your First Days Working at a New Job: 20 Tips to Help You Make a Great Impression

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Last week’s blog post focused on the qualities and characteristics of top temps.

This week, we continue with our temp theme, but from the perspective of companies and the various reasons the choice to use temporary staff makes good business sense for them. 

“The number of temporary employees in Australia has grown dramatically over the last 20 years with just over 400,000 people currently employed on a temporary basis.” *

Whilst a business may and should have a stable core team, there are many instances where additional staff members may be needed. A temporary employee can fulfil many objectives within a business. They can provide cover for absent employees, expertise and skills where there are gaps, project or leadership expertise if/when required and general flexibility for employers, who are cautious about making a permanent hire.

We polled our client readership last week and asked: “What is happening in your business now that makes hiring a temp the best solution?”

Results:

#1 = Ad-hoc needs, eg: special projects, tenders, etc – 36%

#2 = Seasonal workload increases – 27%

Head-count constraints – 18%

Inability to source suitable permanent staff – 9%

Supporting flexible workplace planning practices – 9%

As Jeff Doyle, Adecco Group CEO says, using temporary staff fosters great flexibility, and “enables companies to adjust their labour supply to meet the peaks and troughs of their business needs and it helps them access a range of specialist skills as and when required. In addition, companies use temporary labour to save costs”. **

Hiring a temporary candidate can enable businesses to afford someone that they wouldn’t necessarily be able to afford to hire permanently. Temporary candidates are often highly qualified and experienced and they can add enormous value to a business in the short term.

 “Temporary employment is a strong favourite at the big end of town with all Top 200 ASX listed companies supplementing their workforce with temporary employees.” *** 

Another major reason, though not one of the questions asked in our poll, that companies hire temps is the ‘risk reduction factor’ of a ‘temp-to-perm’ arrangement.

This employment is very common, especially of those employers ‘cautious about making a permanent hire’ cited above, whether this caution stems from head-count or budgetary constraints, or a previous disappointing permanent hiring experience.

Our Temporary Recruitment Consultant, Melissa Lombardo, asked Karli Scully, Macquarie Leasing’s Customer Service Supervisor, why hiring temporary staff works for her team’s needs: “So we can try before we buy … plus we don’t know what the volume of work will be in the future.” Risk-reduction and flexibility are both part of the equation here!

In a temp-to-perm arrangement, a temporary contract is awarded as a trial to assess a candidate’s suitability for a role before hiring them permanently. On the whole, there is less risk involved in hiring a temporary worker. If they choose to hire an individual on an hourly or daily rate, they won’t lose out financially if the candidate suddenly decides to leave the business.

So, how do businesses source their temporary workforce? Well, the “number one method of finding suitable staff for organisations of all sizes is through recruitment agencies”. **** If your business requires temporary staff members for any of the reasons discussed here, our 20+ years of temporary recruitment expertise is here to fulfil your needs. Learn more about our temporary staff services here. 

[Sources: *, **, ***, **** from www.hcamag.com article “Demand for Temp Labour in Australia Explodes”]