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This test measures general use of the telephone for most organisations. The focus of this assessment is on evaluating a test takers communication skills along with their ability to recognise proper telephone etiquette and the best way to handle calls. This test has 37 Questions
This test is structured as a spreadsheet containing numeric data to which questions are aimed. The skills which are tested include, but are not limited to, identifying numeric data errors, correlating numeric data with alpha-numeric data, verifying accuracy and making corrections, as well as referencing numeric information. It is recommended that the test-taker is provided a pencil and paper and the test administrator note the time required for test completion. This test has 30 Questions
The Data Entry Alphanumeric test measures the speed and accuracy of the test taker in conducting data entry. The test requires the user to type information into a simulation of a database. The results report of this test indicates the speed in keystrokes per hour and accuracy of the data entry session. This test is appropriate to administer to those where the job description requires effective Data Entry skills. This test has 5 Questions
The Coding test aims at assessing the skill level of the participant in accessing information using charts, interpretation of data and assigning codes. Such work scenarios as catalog documentation, telephone directories and time zones are employed. This test is appropriate to administer to those working in an office environment that will be required to use charts and apply codes in a variety of situations. This test has 39 Questions
This test examines the test taker’s ability to draw important information from written material. Participants are asked to read text passages, answer questions, identify words based on how they are used in a sentence and determine if a statement is a fact or an opinion. This test is designed to be administered to applicants for positions where the need for a demonstrated ability to understand basic written information is important. This test has 30 Questions
