Call Centre – Outbound Sales Skills



Product Description

This test was created to aid in identifying potentially successful outbound sales call centre employees and applicants. The following categories are examples of the types of topical areas addressed within the test; Acceptance of Criticism – ability to use critical feedback to enhance performance, Assertiveness – ability to portray confidence interpersonally, Drive/Motivation – willingness to be productive and to succeed and Versatility – Ability to work on several different tasks at once. This test has 52 Questions