Client Services | Banking and Finance

  • Leading Global Investment Bank
  • Excellent career opportunities, training and mentoring
  • 50K to 55K plus Super plus Bonus plus Benefits

Your new company
Our client is a global finance organisation who are experiencing significant growth in the market. With an outstanding reputation and a long successful history, this top-notch company are looking for a number of high performing, customer-centric individuals to join their Customer Service team and become a valuable member of the organisation.

Your new role 
As a Customer Service Consultant, you will gain exposure to a number of retail products, including cash, mortgages, investments and wrap products. As the first point of contact for all enquiries, you will be required to:

  • Consistently deliver outstanding customer service to a range of clients
  • Actively handle a high volume of inbound calls and emails Initiate follow up calls
  • Meeting and exceeding expectations and working to deadlines
  • Liaising with and interacting with internal teams to resolve and deliver solutions  

Your experience 
You are a highly driven and motivated customer centric individual, with a passion and flair for customer service. You will be able to demonstrate:

  • Significant experience in a customer-centric role and fast paced environment
  • Natural confidence, with exceptional verbal and written communication skills
  • Previous experience in a customer service role either face to face or phone based
  • A can-do positive attitude 

The benefits 
Not only will this role afford the successful candidate the opportunity to develop their skills and knowledge, but it will provide future development and career progression. 
With a multitude of social activities, magnificent harbour views and an array of multicultural cuisine at your door, this opportunity is not to be missed. In addition, there is the option for flexible working hours, a comprehensive Wellness policy which includes initiatives such as an onsite relaxation room. 

Challenge Consulting recognises the importance of diversity in the workplace and we encourage applicants from all backgrounds to apply.

Apply Now