Business Analyst – Procedures & Process Focus
As part of the Human Resources Team & Enterprise Solutions, you will report to the Manager on a variety of functional, analytical and technical activities including process design, creation and maintenance of documentation.
Your responsibilities will include but not limited to:
- Supporting business users on functions, disciplines, standards and procedures
- Business Value management and measurement
- Liaise with the internal subject matter experts, assist in the design of procedures and processes
- Provide guidance on continual improvement practice
- Facilitation of workshops and meeting
Requirements:
- Tertiary qualification in a related discipline Business or IT
- 3 to 5 years of experience developing process documentation
- Previous experience in Project Delivery, planning, negotiation in risk/issue management
- Demonstrated ability to analyze user and business needs and create a coherent set of deliverables
- Deep understanding of process workflows and different levels of documentation
- Strong verbal and written communication skills with an eye for detail
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