Business Analyst – Procedures & Process Focus

As part of the Human Resources Team & Enterprise Solutions, you will report to the Manager on a variety of functional, analytical and technical activities including process design, creation and maintenance of documentation.
Your responsibilities will include but not limited to:

  • Supporting business users on functions, disciplines, standards and procedures
  • Business Value management and measurement
  • Liaise with the internal subject matter experts, assist in the design of procedures and processes
  • Provide guidance on continual improvement practice
  • Facilitation of workshops and meeting


  • Tertiary qualification in a related discipline Business or IT 
  • 3 to 5 years of experience developing process documentation
  • Previous experience in Project Delivery, planning, negotiation in risk/issue management
  • Demonstrated ability to analyze user and business needs and create a coherent set of deliverables
  • Deep understanding of process workflows and different levels of documentation
  • Strong verbal and written communication skills with an eye for detail

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