Superannuation/WRAP Associate


The Company

Our client is a leading Investment bank, with global operations and a strong reputation within the market. Due to current growth, our client is seeking a number of driven and determined individuals to join one of their most successful teams, with the opportunity to develop a long-term career within this prestigious organisation.
The Role

This role will be responsible for daily administrative tasks related to the Superannuation Platform. As a member of the Operations teams, you will be required to meet Service Level Agreements (SLAs) and be able to work under pressure and in a changing environment. There is a strong emphasis on quality within the team to assist with enhancing performance and service excellence. 

Key responsibilities include:

  • processing and authorise applications, client & adviser maintenance, payment processing and asset transfer requests
  • collaborate with peers to ensure work is processed accurately and SLAs are maintained
  • liaise with internal and external stakeholders to ensure the successful completion of requests
  • understand all aspects of processing, with a focus on legislative, risk and reputational implications, maintaining procedures via the knowledge management tool
  • participate in regular team meetings to provide feedback on process improvement and increasing the service offering to clients

About You

We are seeking candidates who have demonstrated experience working with Superannuation or Wrap investments products. You will have a strong outcome focus with the ability to investigate, analyse and resolve issues within a timely manner. Your attention to detail will be second to none you will and have strong written and verbal communication skills. 

This is an excellent opportunity for an enthusiastic and forward thinking individual to join this high performing team. This role will offer the opportunity to expand your knowledge and training in a professional and supportive team environment. If you feel you have the required knowledge and skills to be successful in this role please apply via the link

The Rewards

  • a company who invest in employees 
  • a friendly, fun and a good-humoured team who have fun at work
  • career progression and ongoing learning
  • social, sports and diversity clubs to be part of
  • modern and corporate offices in the heart of the CBD

Apply Now