Customer Experience Officer | Aged Care


About the Company 
Our client seeks to provide positive lifestyle choices for older people that result in enriching and fulfilling lives. They offer residential care, retirement living, community care, day centres, private nursing and respite care. This role will be apart of their shared customer service team however you will be dedicated to their Independent Living service. 

About the Opportunity 
This is a 3-4 month temp assignment with the possibility of extension or even going permanent.

Your responsibilities will include answering all enquiries coming through for Independent Living villages with the ideal outcome of booking prospective customers in for a village tour. The role will see you answer phone calls, respond to emails, update the CRM and ensure each customer has a welcoming and wonderful experience. 

About the Requirements
The successful candidate will enjoy interacting with people and picking up the phone. Ideally you will have solid customer service experience and enjoy helping others. Any sales experience will be a bonus as well.

The role requires an immediate start.

About the Benefits
Work in an industry that is growing and for an organisation that gives back to the community.  This is your chance to start a new career.

If this sounds like it's for you, please apply now or feel free to call Melissa on 02) 8042 8905 with any questions you might have.

Apply Now